:root{--bg: #f8f9fa;--surface: #ffffff;--surface-2: #f1f3f4;--ink: #202124;--muted: #5f6368;--line: #dadce0;--accent: #1a73e8;--accent-ink: #ffffff;--accent-soft: #e8f0fe;--accent-text: #1967d2;--wa: #188038;--wa-soft: #e6f4ea;--good: #188038;--good-soft: #e6f4ea;--warn: #b06000;--warn-soft: #fef7e0;--bad: #d93025;--bad-soft: #fce8e6;--bubble-in: #ffffff;--bubble-out: #e6f4ea;--shadow: 0 1px 2px rgba(60, 64, 67, .3), 0 1px 3px 1px rgba(60, 64, 67, .15);--f-display: "Roboto", "Segoe UI", system-ui, sans-serif;--f-body: "Roboto", "Segoe UI", system-ui, sans-serif;--f-mono: "Roboto Mono", ui-monospace, "Cascadia Mono", Consolas, monospace;--topbar-h: 64px;--rail-w: 248px;--rail-w-collapsed: 72px;color-scheme:light}@media(prefers-color-scheme:dark){:root{--bg: #202124;--surface: #292a2d;--surface-2: #35363a;--ink: #e8eaed;--muted: #9aa0a6;--line: #3c4043;--accent: #8ab4f8;--accent-ink: #202124;--accent-soft: #2f3b52;--accent-text: #8ab4f8;--wa: #81c995;--wa-soft: #1f3a2a;--good: #81c995;--good-soft: #1f3a2a;--warn: #fdd663;--warn-soft: #3d3520;--bad: #f28b82;--bad-soft: #4a2724;--bubble-in: #35363a;--bubble-out: #1f3a2a;--shadow: 0 1px 2px rgba(0, 0, 0, .3), 0 1px 3px 1px rgba(0, 0, 0, .15);color-scheme:dark}}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font-family:var(--f-body);font-size:14px;line-height:1.45}h1,h2,h3,h4{font-family:var(--f-display);font-weight:500;text-wrap:balance}h1{font-size:1.5rem;font-weight:400;margin:0}h2{font-size:1.05rem;margin:1.5rem 0 .75rem}h3{font-size:.95rem}h4{font-size:.85rem;color:var(--muted)}:focus-visible{outline:2px solid var(--accent);outline-offset:2px}button{font:inherit;font-weight:500;letter-spacing:.01em;border:1px solid var(--accent);background:var(--accent);color:var(--accent-ink);border-radius:999px;padding:8px 18px;cursor:pointer}button:hover:not(:disabled){filter:brightness(1.08)}button.secondary{background:var(--surface);border-color:var(--line);color:var(--accent-text)}button.secondary:hover:not(:disabled){filter:none;background:var(--surface-2)}button.link{background:none;border:none;border-radius:4px;color:var(--accent-text);padding:0}button.link:hover:not(:disabled){filter:none;text-decoration:underline}button:disabled{opacity:.5;cursor:not-allowed}input,select,textarea{font:inherit;color:var(--ink);background:var(--surface);border:1px solid var(--line);border-radius:9px;padding:7px 10px;min-width:0}input:focus,select:focus,textarea:focus{border-color:var(--accent);outline:1px solid var(--accent);outline-offset:0}input:disabled,textarea:disabled{background:var(--surface-2);color:var(--muted)}label{display:flex;flex-direction:column;gap:4px;font-size:.8rem;font-weight:500;color:var(--muted)}table{width:100%;border-collapse:separate;border-spacing:0;background:var(--surface);border:1px solid var(--line);border-radius:14px;overflow:hidden;font-variant-numeric:tabular-nums}th,td{text-align:left;padding:11px 12px;border-bottom:1px solid var(--line);vertical-align:top}th{font-size:.78rem;color:var(--muted);font-weight:500;white-space:nowrap}tbody tr:last-child td,tbody tr:last-child th{border-bottom:0}tbody tr:hover{background:var(--surface-2)}td.num,th.num{text-align:right;white-space:nowrap}.num{font-variant-numeric:tabular-nums}.muted{color:var(--muted)}.small{font-size:.8rem}.mono{font-family:var(--f-mono)}.card{background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:18px;box-shadow:var(--shadow)}.login{min-height:100vh;display:grid;place-items:center;padding:16px}.login-card{width:min(380px,100%);display:flex;flex-direction:column;gap:14px;padding:28px}.login-card h1{color:var(--accent-text)}.login{align-content:center;gap:16px}.legal-links{display:flex;flex-wrap:wrap;justify-content:center;gap:16px;font-size:13px}.legal-links a{color:var(--muted)}.shell{display:grid;grid-template-columns:var(--rail-w) minmax(0,1fr);grid-template-rows:var(--topbar-h) minmax(0,1fr);grid-template-areas:"top top" "rail main";min-height:100vh;transition:grid-template-columns .2s ease}.shell.collapsed{grid-template-columns:var(--rail-w-collapsed) minmax(0,1fr)}.topbar{grid-area:top;height:var(--topbar-h);position:sticky;top:0;z-index:20;display:flex;align-items:center;gap:8px;padding:0 16px 0 12px;background:var(--bg);border-bottom:1px solid var(--line)}.menu-toggle{flex:none;width:44px;height:44px;padding:0;border:0;border-radius:50%;background:transparent;color:var(--muted);display:grid;place-items:center}.menu-toggle:hover:not(:disabled){filter:none;background:var(--surface-2)}.menu-toggle svg{width:22px;height:22px}.brand{display:flex;align-items:center;gap:8px;min-width:0}.brand-mark{flex:none;width:30px;height:30px;border-radius:8px;display:grid;place-items:center;background:var(--accent);color:var(--accent-ink);font-weight:700;font-size:.85rem}.brand-name{font-family:var(--f-display);font-size:1.15rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.who{margin-left:auto;display:flex;align-items:center;gap:12px;min-width:0}.who-id{display:flex;flex-direction:column;align-items:flex-end;min-width:0;line-height:1.25}.who-email{font-weight:500;max-width:28ch;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sidebar{grid-area:rail;position:sticky;top:var(--topbar-h);align-self:start;height:calc(100vh - var(--topbar-h));overflow-y:auto;padding:12px 12px 12px 8px;background:var(--bg)}.nav{display:flex;flex-direction:column;gap:2px}.nav a{position:relative;display:flex;align-items:center;gap:14px;height:44px;padding:0 16px 0 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var(--line);border-radius:14px}.presets{display:flex;flex-wrap:wrap;gap:8px}.stack{display:flex;flex-direction:column;gap:12px;max-width:420px}form.inline,label.inline,div.inline{display:flex;flex-direction:row;flex-wrap:wrap;align-items:center;gap:8px}.notice{padding:12px 14px;border-radius:12px;margin:10px 0;font-size:.9rem}.notice-ok{background:var(--good-soft);color:var(--good)}.notice-info{background:var(--accent-soft);color:var(--accent-text)}.notice-warn{background:var(--warn-soft);color:var(--warn)}.notice-error,.error{background:var(--bad-soft);color:var(--bad)}.error{padding:12px 14px;border-radius:12px;margin:0}.badge{display:inline-flex;align-items:center;gap:6px;font-size:.75rem;font-weight:600;padding:2px 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#8ab4f8}.tag-green{--tag: #81c995}.tag-yellow{--tag: #fdd663}.tag-orange{--tag: #fcad70}.tag-red{--tag: #f28b82}.tag-purple{--tag: #d7aefb}.tag-pink{--tag: #ff8bcb}}.conversation-list li{border-bottom:1px solid var(--line)}.conversation-list li a{border-bottom:0}.conversation-actions{display:flex;gap:6px;flex-wrap:wrap;padding:0 14px 10px}.conversation-actions select{flex:1 1 140px;font-size:.82rem;padding:4px 8px}.conversation-actions button{padding:3px 10px;font-size:.8rem}@media(max-width:767px){.shell,.shell.collapsed{grid-template-columns:minmax(0,1fr);grid-template-areas:"top" "main"}.sidebar{position:fixed;top:var(--topbar-h);left:0;bottom:0;z-index:30;width:min(var(--rail-w),85vw);height:auto;background:var(--surface);box-shadow:var(--shadow);transform:translate(-100%);visibility:hidden;transition:transform .2s ease,visibility .2s}.shell.menu-open .sidebar{transform:none;visibility:visible}.shell.collapsed .nav a{justify-content:flex-start;width:auto;padding:0 16px 0 12px;margin-left:0}.shell.collapsed .nav .txt{position:static;width:auto;height:auto;clip-path:none}.shell.menu-open .scrim{display:block;position:fixed;inset:var(--topbar-h) 0 0;z-index:25;background:#20212466}.brand-name,.who-id .small{display:none}.who-email{max-width:16ch}.content{padding:16px}}@media(prefers-reduced-motion:reduce){.shell,.sidebar{transition:none}}.plain-list{list-style:none;margin:0 0 18px;padding:0;display:grid;gap:8px}.inline-form{display:flex;flex-wrap:wrap;gap:.5rem;align-items:center}.settings-list{list-style:none;margin:0 0 18px;padding:0;display:flex;flex-direction:column;gap:8px}.settings-list li{display:flex;flex-wrap:wrap;align-items:center;gap:10px;padding:10px 12px;background:var(--surface);border:1px solid var(--line);border-radius:12px}.settings-text{flex:1 1 200px;min-width:0;white-space:pre-wrap;overflow-wrap:anywhere}.settings-edit{display:flex;flex-wrap:wrap;align-items:flex-end;gap:10px;width:100%}.grow{flex:1 1 240px}.outcomes .voided{opacity:.75}.outcomes .voided s{text-decoration-thickness:1px}.outcomes .item-actions{display:flex;flex-wrap:wrap;gap:6px;margin-top:6px}.outcomes .item-form{display:flex;flex-direction:column;gap:8px;margin-top:6px}.msg-media{display:block;max-width:100%;max-height:320px;border-radius:8px}.msg-location{display:flex;flex-direction:column;gap:2px}.reply-box{position:relative}.quick-replies{position:absolute;bottom:100%;left:0;right:0;z-index:5;margin:0 0 4px;padding:4px;list-style:none;max-height:220px;overflow-y:auto;background:var(--surface);border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow)}.quick-replies li{padding:6px 10px;border-radius:8px;cursor:pointer}.quick-replies li.active{background:var(--accent-soft)}.attachment{display:flex;flex-wrap:wrap;align-items:center;gap:8px;padding:10px 12px;background:var(--surface);border:1px solid var(--line);border-radius:14px}.attachment p{margin:0}.attachment input[type=text]{flex:1;min-width:140px}.template-picker{display:flex;flex-direction:column;gap:8px;padding:12px;background:var(--surface);border:1px solid var(--line);border-radius:14px}.template-picker label{display:flex;flex-direction:column;gap:4px}.template-preview{margin:0;padding:10px;white-space:pre-wrap;background:var(--bubble-out);border-radius:10px}.thread-tools{padding:8px 12px;background:var(--surface);border:1px solid var(--line);border-radius:14px}.thread-tools summary{cursor:pointer;font-weight:600}.thread-tools h3{margin:8px 0 4px;font-size:.9rem}.tag-editor .tag{cursor:pointer;opacity:.55}.tag-editor .tag[aria-pressed=true]{opacity:1}.notes-list{margin:0 0 8px;padding:0;list-style:none}.notes-list li{padding:6px 0;border-bottom:1px solid var(--line)}.notes-list p{margin:0;white-space:pre-wrap}.notes-panel form{display:flex;flex-direction:column;gap:6px;align-items:flex-start}.notes-panel textarea{width:100%;min-height:56px}